
Overview
Redefining the Future of Mall Management in MENA
The MENA Mall Summit is the region’s definitive event for shopping center and retail professionals, offering a comprehensive platform to explore cutting-edge trends, innovative strategies, and key challenges shaping the industry.
Brought to you by BII, a trusted name known for its impactful events in the Healthcare and Finance sectors, including PX Events and the renowned Africa 4.0 Bank Summits, this marks our debut in the shopping center industry. With a legacy of delivering high-quality, industry-focused gatherings, BII is proud to introduce this landmark summit to redefine excellence in retail and mall management.
Spanning two immersive days, the event features insights from industry leaders, collaborative discussions, and unparalleled networking opportunities. Join us to drive innovation, foster connections, and shape the future of the retail landscape.
Event Speakers and Panelists

TECHNOLOGY IN MALL MANAGEMENT
- Immersive Digital Marketplaces
- Intelligent Retail Personalization
- Next-Gen Automation for Efficient Mall Operations
- Insight-Driven Operational Excellence
- Unified Digital-Physical Shopping Experiences

LEADERS PANEL DISCUSSION
Mall Opening: Inception, development and implementation
MALLS OF THE FUTURE – NOT ONLY SHOPPING, BUT AN EXPEREINCE
- Transformative Community Retail Spaces
- Mall Experience – Entertainment, Wellness and Pop-Ups
- Eco-Innovative Mall Operations
- Malls – Ideal Center to Conduct your Buiness Meetings and Work Operations
- Next-Level Security & Cyber Protection

BUILDING A MALL PANEL DISCUSSION
Design, Architect - Tech Interface
CUSTOMER IS KING – DRIVING CX STRATEGIES FOR MALL
- Innovative Digital Outreach & Influencer Collaborations
- Redesigning Retail Collaboration & Revenue Growth
- New Age Mall Marketing
Future-Focused Retail Destinations for Gen Z - Redefining the Customer Loyalty Programmes
Loyalty-Driven Retail Experiences - Latest Gameplan for Franchisee Management

CX LEADERS PANEL
Understanding Mall Customers

Sponsors & Partners
Want to Exhibit at This Summit?
Showcase your brand, launch your latest products, and connect with leaders at the ultimate platform for innovation and excellence in mall management, commercial infrastructure, retail industry innovation, and solutions to support new age technology and development.
Premium exhibit slots are closing soon and are available on a first-come, first-served basis.
For sponsorship and exhibit inquiries, contact us at info@menamallsummit.com!
EVENT OBJECTIVES
New project development and complexities of mall expansion strategies.
Intelligent investment decisions in new project, technology and multi-channel strategies.
New game, new rules - how retailers tenants and shop owners can collaborate and generate revenue forming a synergy on tenancy agreements and business understanding.
Sustainability and secure malls - cultivating greener malls in secured environment integrating cyber and physical efforts toi grow safe greener malls.
Creating intelligent malls for digital centric and connected customers.
Smart use of technologies like AR, VR, AI and ML to enhance shopping experience.
Generating new avenues of revenue generation through retailment concepts and strategies.
Maintaining a balance between e-commerce online traffic and foot traffic.
Creative ways to repurpose the retail space and revitalise the shopping malls minimising dynamic crowd and maximise destination crowd.
